I have found myself with time at the keyboard that I did not expect to have and also have found myself embarrassingly self-aware. This self-awareness arose courtesy of the DPD delivery man and has been todays major surprise. I have discovered, to my chagrin and disappointment, that I am subject to petty anger and annoyance. I am sitting fuming just because a delivery didn’t arrive.
I had arranged that this would come today and after downloading the companies app onto my overcrowded phone I was given my “1 hour delivery slot“. I was duly impressed and thought “this is progress“. I organized my day so that I was not away in the morning, I would not want to be delayed on my return home for the delivery man and organised a number of jobs for the afternoon.
Just as the end of the 1 hour delivery slot arrived, perhaps the 61st minute, the delivery slot was changed to an 8 hour window – all of the afternoon and evening! Now the plans I had to go into the wood and to the water tank were impossible as I had to wait in, I had to stand-down the neighbours who’d agreed to come to help, and I had to dart about trying to do the animals between visits to the front door to check the delivery man had not arrived.
By mid-evening my delivery had still not arrived and my app now informed me that they called but I was unavailable and will try tomorrow. I will be given another 1 hour delivery slot in the morning. Hopefully this one won’t expand into an 8 hour slot with no warning. I think I am going to try and have the parcel delivered to a shop in town as I could not stand another day like today.
I don’t know why this annoys me so. The parcel is important but hardly life or death. There is probably a good reason that the delivery failed; for all I know the delivery driver’s wife went into labour and he had to rush home. I will, almost certainly, get the parcel at some point, and it is pretty amazing that something manufactured in South Korea can find its way to the wilds of North Wales. But I still found myself angry and annoyed.
I dislike being lied to. Sometimes when people do it I can understand their motivation and make excuses for it. But I don’t like being lied to by an app on my phone ! If the thing was not going to arrive I’d prefer to have known not been left with unrealistic anticipation. I suppose I also dislike feeling that my life and tasks are held to be so worthless that someone can say “just sit about for a full working day, our driver is an important man and will get to you when he can“. I feel my time is as valuable as his. I dislike phoning help-lines and listening to people telling me they are “so sorry” and that I am a “valued customer“. I feel that rather than pay people to sit at a phone and give apologies they should employ staff to get the logistics right.
But that is me back at my petty anger again. I suppose it’s the materialistic bit of me showing through. I am like a huffy child puffing and demanding “my stuff”. The more I think of it the parcel can wait, it will make little difference if it doesn’t arrive until the weekend. It is not a pacemaker – I will survive. Perhaps if I wait I will learn to defer my gratification, perhaps I’ll be less demanding. Deep breath in and relax. That’s better. Thanks DPD that is a lesson learnt.